Covid-19 Update (April 21)

Covid-19 Update (April 21)

CURRENTLY ALL SHOPS ARE OPEN BUT SOME ARE OPERATING ON REDUCED HOURS/DAYS

  Chepstow Pet Supplies

Paws Pets Supplies

(Monmouth)

Creature Comforts   (Ross On Wye)

Monday

10 to 5 9 to 5 9 to 5

Tuesday

10 to 5 9 to 5 9 to 5

Wednesday

10 to 5 9 to 5 9 to 5

Thursday

10 to 5 9 to 5 9 to 5

Friday

10 to 5 9 to 5 9 to 5

Saturday

10 to 5 9 to 5 9 to 5

Sunday

Closed Closed Closed

 

We ask that all Colleagues, Customers & Visitors do what we can to keep everyone safe:

  • Social Distancing - There is no limit to the number of customers which can enter the shops. We have kept the 2 Metre Spacing yellow tape on the floor, just to remind customers to allow for social distancing
  • Face Covering - It is still required to wear a mask in shops, if possible. If you do not have a mask please do not be offended if a staff member approaches and asks if you are able to wear one; If you are exempt please let us know. our staff are trained to recognize the Sunflower Lanyard as an exemption automatically.
Alternatively If you wish to phone ahead and purchase items over the phone we can put the items aside for a quick pickup.
  • Deliveries - If you feel unable to get to us we do offer home delivery. Please contact your local store to discuss availability, cost, delivery times and payment. We prefer customers to pay by card prior items being delivered to avoid contact. We will always place the items on the doorstep, knock the door and keep our distance. 
  • Dog Grooming - After following the governments guidelines the Dog Grooming Salon in Monmouth has re-opened on 9th November 2020. Contact our Monmouth store on 01600 715367 to book your dog in.
  • Our Staff - One or two of our colleagues and other customers are exempt from wearing masks on medical ground which should be identified by the sunflower Lanyard. We have put up sneeze screens to help keep everyone safe. If someone gets too close we ask that you politely ask them to keep to social distancing and back away discreetly. It is our main priority to keep everyone safe.
Contact Us
Chepstow Pet Supplies 01291 625460
Paws Pets Monmouth 01600 715367
Creature Comforts - Ross on Wye 01989 769808

 

We will be updating the website and social media when updates are announced by the english/welsh government.

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